Skip to main content
image-car

CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Route 15 Body Works is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Route 15 Body Works we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree
Agree Disagree Strongly
Disagree
Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


image-people-driving

OUR REVIEWS

 (38 Reviews)
image-quotes
reviewicon

I must've gotten bad fuel and out of nowhere at 4:00am about 5 hours from home with 4 hours till our destination my truck went in limp mode due to clogged fuel filters. Eventually the truck wouldn't even stay running and it was about -8° actual temp and it was extremely windy. I called Route 15 Body Works for a tow hoping to just get towed somewhere we were able to get warm. The gentleman that showed up to tow us was very professional and efficient and worked with a sense of urgency considering the extremely cold conditions. I couldn't have broken down in a better location since I was a short distance from the Route 15 shop where my truck was towed. After arriving at their shop all the employees and owner made us and the repairs to my truck priority putting all other projects on hold. They were able to acquire all the parts necessary to repair my truck and have my wife and I back on the road in a very short period of time. They were very welcoming and hospitable and our experience couldn't have been any better. They had a rental car that they offered for us to use so we didn't have to wait for the repairs and could still make it to my kids birthday at a reasonable time as well which ended up not being necessary since they operated so quickly. Before we left they gave us a couple of shirts one for my son and one for my daughter for their birthdays. (Twins) Which I'm pretty sure my son told me is one of his favorite shirts. The truck ran well and I haven't had any issues since that day. We also received a text checking in with us to make sure we made it to our destination and home and wishing the twins a happy birthday! They turned a miserable situation into a great experience we will never forget where we met good honest people who were there to help us any way they could. Thanks Route 15 Body Works!

, 05/25/2023

partners

Imron
Hankook
Cooper
Yokohama
Falken
Cromax
Car Care Aware