Route 15 Body Works
CUSTOMER SERVICE
At Route 15 Body Works, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Route 15 Body Works. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Route 15 Body Works, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.
Communication
While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Route 15 Body Works focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.
Extra Mile
At Route 15 Body Works, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2015, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!
To learn more about the services we offer for your vehicle, call us at 605-938-5559 or email us.
OUR REVIEWS
J Stee, 05/25/2023I must've gotten bad fuel and out of nowhere at 4:00am about 5 hours from home with 4 hours till our destination my truck went in limp mode due to clogged fuel filters. Eventually the truck wouldn't even stay running and it was about -8° actual temp and it was extremely windy. I called Route 15 Body Works for a tow hoping to just get towed somewhere we were able to get warm. The gentleman that showed up to tow us was very professional and efficient and worked with a sense of urgency considering the extremely cold conditions. I couldn't have broken down in a better location since I was a short distance from the Route 15 shop where my truck was towed. After arriving at their shop all the employees and owner made us and the repairs to my truck priority putting all other projects on hold. They were able to acquire all the parts necessary to repair my truck and have my wife and I back on the road in a very short period of time. They were very welcoming and hospitable and our experience couldn't have been any better. They had a rental car that they offered for us to use so we didn't have to wait for the repairs and could still make it to my kids birthday at a reasonable time as well which ended up not being necessary since they operated so quickly. Before we left they gave us a couple of shirts one for my son and one for my daughter for their birthdays. (Twins) Which I'm pretty sure my son told me is one of his favorite shirts. The truck ran well and I haven't had any issues since that day. We also received a text checking in with us to make sure we made it to our destination and home and wishing the twins a happy birthday! They turned a miserable situation into a great experience we will never forget where we met good honest people who were there to help us any way they could. Thanks Route 15 Body Works!
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