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CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

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OUR REVIEWS

 (59 Reviews)
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reviewiconWilmot, SD

I had the service engine light turn on while on vacation. I called Route 15 to see if I could get the engine diagnosed. I got the pickup in the next day and they diagnosed the problem as the mass airflow sensor. I told them to replace the sensor and in doing so, they also noticed my power steering reservoir was low and needed to be topped off which they did for me. I would definitely recommend Route 15 to anyone. Friendly staff, clean facility and very knowledgeable.

, 05/23/2026

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